Welcome to House of Posters. By accessing or using our website, you agree to comply with these Terms of Service (“Terms”). Please read these Terms carefully before placing an order or using our website.

If you do not agree with these Terms, please do not use our website or services.

1. GENERAL TERMS

By accessing or using the House of Posters website, you agree to be bound by these Terms, our Privacy Policy, and our Return, Refund & Replacement Policy, as applicable.

We reserve the right to update, modify, or replace these Terms at any time. Changes will become effective when posted on our website unless otherwise required by applicable law.

It is your responsibility to review the Terms periodically.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

2. PRODUCTS AND PRICING

Product Availability

All products displayed on our website are subject to availability.

We make reasonable efforts to keep product availability information accurate. However, products may become unavailable before an order is processed.

If an ordered product becomes unavailable, we may contact you regarding an alternative product, cancellation, or refund, as applicable.

Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, colours, prices, and other information displayed on the website are accurate.

However, minor differences may occur due to:

Screen and display settings;
Lighting and photography;
Printing processes;
Paper characteristics; or
Normal production variations.

Such minor variations do not necessarily constitute a product defect.

Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping charges, and other charges will be displayed or communicated as required before completion of the purchase.

We reserve the right to change prices, product specifications, offers, and availability at any time.

However, changes made after an order has been accepted will not affect that order except where permitted or required by applicable law.

3. ORDER PROCESS AND ACCEPTANCE

Placing an Order

When you place an order through our website, you will receive an order confirmation or acknowledgement.

An order acknowledgement does not necessarily mean that the order has been finally accepted.

We reserve the right to cancel or decline an order in reasonable circumstances, including:

Product unavailability;
Pricing or listing errors;
Suspected fraudulent or abusive activity;
Incorrect customer information;
Payment-related issues;
Shipping restrictions; or
Other circumstances where fulfilment is not reasonably possible.

Where an order is cancelled after payment has been received, any eligible refund will be processed through the applicable payment method.

Order Information

You are responsible for providing accurate information when placing an order, including:

Name;
Delivery address;
Mobile number;
Email address; and
Other information necessary for delivery.

House of Posters is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer, subject to applicable law.

4. PAYMENT

We may accept payment methods made available through our website, which may include:

Credit cards;
Debit cards;
UPI;
Net banking;
Wallets;
Cash on Delivery; and
Other payment methods supported by our payment partners.

Payment information may be processed by third-party payment providers.

You agree to provide valid and accurate payment information and authorize the applicable payment provider to process your transaction.

We may decline or cancel transactions where there is a reasonable basis to suspect fraud, unauthorized activity, payment failure, or misuse.

5. SHIPPING AND DELIVERY

We offer shipping services to locations supported by our delivery partners.

Shipping charges and estimated delivery timelines may be displayed during checkout or communicated separately.

Delivery Times

Delivery estimates are approximate and may vary because of:

Courier delays;
Weather conditions;
Natural disasters;
Public holidays;
Transportation disruptions;
Incorrect address information;
Remote delivery locations;
Security restrictions; or
Other circumstances outside our reasonable control.

We will make reasonable efforts to dispatch and deliver orders within the communicated timeframe.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Additional charges or delivery attempts may apply where an order cannot be delivered because of an incorrect address, customer unavailability, refusal to accept delivery, or other circumstances attributable to the customer, where legally permissible.

6. RETURNS, REFUNDS AND REPLACEMENTS

Returns, refunds, replacements, and cancellation requests are governed by our Return, Refund & Replacement Policy.

Please review that policy before placing an order.

Nothing in these Terms is intended to restrict any consumer right or remedy that cannot legally be excluded under applicable law.

7. CUSTOMER RESPONSIBILITIES

By using our website, you agree to:

Provide accurate and truthful information;
Use the website only for lawful purposes;
Provide accurate delivery and contact information;
Keep your account credentials confidential, where applicable;
Not misuse our website or services;
Not interfere with the operation or security of the website;
Not attempt unauthorized access to any part of our website or systems;
Not submit fraudulent orders or claims; and
Comply with applicable laws and regulations.

8. PROHIBITED ACTIVITIES

You may not use our website or services to:

Engage in fraudulent or unlawful activities;
Submit false or misleading information;
Place orders using unauthorized payment methods;
Attempt to obtain products through fraudulent means;
Abuse promotional offers, discounts, refunds, or replacement policies;
Introduce malicious software or harmful code;
Attempt to gain unauthorized access to our systems;
Scrape, copy, reproduce, or commercially exploit website content without authorization;
Interfere with website functionality or security;
Impersonate another person or entity; or
Use the website in a manner that may damage House of Posters, its customers, partners, or service providers.

We reserve the right to restrict or suspend access where reasonably necessary to protect our business, website, customers, or legal interests, subject to applicable law.

9. INTELLECTUAL PROPERTY

Unless otherwise stated, the website and its contents are owned by or licensed to House of Posters.

This may include:

Logos;
Brand names;
Website design;
Text;
Graphics;
Product photographs;
Original artwork;
Marketing materials;
Page layouts;
Videos;
Website code; and
Other original content.

You may not reproduce, copy, modify, distribute, sell, publish, commercially exploit, or create derivative works from our original website content without prior written permission, except where permitted by applicable law.

Nothing in these Terms grants you ownership of House of Posters’ intellectual property.

10. THIRD-PARTY CONTENT AND SERVICES

Our website may use or link to third-party services, including:

Payment processors;
Shipping and logistics providers;
Analytics services;
Advertising platforms;
Social-media platforms;
Hosting providers; and
Other technology providers.

Third-party services may have their own terms, policies, and privacy practices.

House of Posters is not responsible for the independent acts, omissions, availability, or policies of third-party services, except to the extent liability cannot legally be excluded.

11. USER CONTENT AND REVIEWS

If you submit a review, photograph, comment, testimonial, or other content to House of Posters, you represent that:

You have the right to submit the content;
The content does not knowingly violate another person’s rights;
The content is not fraudulent or misleading; and
The content does not contain unlawful or harmful material.

By submitting content, you grant House of Posters a non-exclusive, royalty-free, worldwide licence to use, reproduce, display, publish, and distribute that content for legitimate business, marketing, promotional, and operational purposes, subject to applicable law.

You remain responsible for the content you submit.

We reserve the right to remove content that violates our policies or applicable law.

12. WEBSITE AVAILABILITY

We aim to keep our website available and functional, but we do not guarantee that the website will always be:

Available;
Uninterrupted;
Error-free;
Secure; or
Free from technical issues.

The website may occasionally be unavailable because of maintenance, updates, technical problems, security incidents, or circumstances outside our reasonable control.

13. ERRORS AND INACCURACIES

Despite our efforts, the website may occasionally contain typographical errors, inaccurate information, technical errors, or outdated information relating to:

Product descriptions;
Prices;
Availability;
Promotions;
Shipping information; or
Other website content.

Where permitted by law, we reserve the right to correct such errors and update information.

If an error materially affects an order before fulfilment, we may contact you regarding the appropriate resolution, including cancellation and refund where applicable.

14. FORCE MAJEURE

House of Posters will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including:

Natural disasters;
Floods;
Fires;
Severe weather;
Epidemics or pandemics;
Government restrictions;
Strikes;
Transportation disruptions;
Internet or telecommunications failures;
Courier disruptions;
Power failures;
Civil disturbances; or
Other events beyond our reasonable control.

We will make reasonable efforts to resume affected services when circumstances permit.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, House of Posters will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or services.

Our liability, where legally permissible, will be limited to the amount paid by the customer for the specific product or transaction giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including mandatory consumer rights and remedies.

16. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold House of Posters, its owners, employees, contractors, and service providers harmless from claims, losses, damages, liabilities, and reasonable expenses arising from:

Your violation of these Terms;
Your unlawful use of the website;
Fraudulent activity;
Your violation of another person’s rights; or
Content or information submitted by you that gives rise to a third-party claim.

This provision does not apply to the extent a claim results from House of Posters’ own unlawful conduct or liability that cannot legally be transferred to you.

17. ACCOUNT SUSPENSION OR TERMINATION

We may suspend, restrict, or terminate an account or refuse future transactions where reasonably necessary due to:

Fraudulent activity;
Repeated policy abuse;
Unauthorized payment activity;
Misuse of promotional offers;
Repeated failed deliveries or COD abuse;
Violation of these Terms; or
Other conduct that creates a reasonable risk to House of Posters or its customers.

Where required by applicable law, we will provide appropriate notice or other process.

Termination does not affect rights or obligations that accrued before termination.

18. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and process personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

Our handling of personal data will be subject to applicable data-protection laws.

19. GOVERNING LAW

These Terms are governed by the laws of India, subject to applicable consumer-protection and other mandatory laws.

Nothing in these Terms is intended to prevent a consumer from exercising rights or pursuing remedies available under applicable law.

Any dispute that cannot be resolved amicably will be subject to the jurisdiction of the appropriate courts and authorities under applicable Indian law.

20. CHANGES TO THESE TERMS

House of Posters may update these Terms from time to time.

Updated Terms will be posted on this page with a revised “Last Updated” date.

Where legally required, we will provide appropriate notice regarding material changes.

Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. CONTACT US

For questions regarding these Terms, orders, products, payments, delivery, or other concerns, please contact:

House of Posters
Legal Entity: [Insert Legal Entity Name]
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Business Address: [Insert Address]

We will make reasonable efforts to respond to customer queries and complaints in accordance with applicable law and our internal procedures.

House of Posters

Your walls. Your vibe. Your story.