Welcome to House of Posters (“House of Posters”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit or use our website, place an order, create an account, contact us, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy. Where consent is required by applicable law, we will obtain consent in the manner required by law.
1. INFORMATION WE COLLECT
Depending on how you interact with House of Posters, we may collect the following information:
Information You Provide
This may include:
- Full name
- Billing and shipping address
- Email address
- Mobile/telephone number
- Account login information
- Order and purchase details
- Customer support communications
- Reviews, feedback, or other information you voluntarily provide
- Information required to process returns, refunds, or exchanges
Please do not provide unnecessary sensitive or confidential information through our website or customer-support channels.
Payment Information
Payments may be processed through third-party payment providers.
We generally do not store complete payment card, banking, or other sensitive payment credentials on our own servers. Such information may be collected and processed directly by the relevant payment service provider in accordance with its own privacy and security practices.
2. INFORMATION COLLECTED AUTOMATICALLY
When you access our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Approximate location derived from technical information
- Referring pages
- Date and time of website access
- Website usage and interaction information
We may use cookies, pixels, tags, analytics tools, and similar technologies to operate, secure, analyze, and improve our website.
3. HOW WE USE YOUR INFORMATION
We may use collected information for legitimate business purposes, including:
- Processing and delivering your orders
- Confirming orders and payments
- Providing customer support
- Processing returns, cancellations, exchanges, and refunds
- Maintaining customer accounts
- Improving our products, website, and services
- Personalizing your shopping experience
- Detecting and preventing fraud, abuse, unauthorized activity, and security incidents
- Maintaining website security and functionality
- Sending service-related communications
- Sending promotional communications where permitted by applicable law
- Conducting analytics and business research
- Maintaining business, tax, accounting, and transaction records
- Complying with legal and regulatory obligations
- Protecting our legal rights and interests
We will seek to process personal data only for lawful purposes and, where consent is required, in accordance with applicable consent requirements.
4. MARKETING COMMUNICATIONS
If permitted by applicable law and where required, with your consent, we may send you promotional emails, messages, offers, product announcements, or other marketing communications.
You may unsubscribe from promotional communications by using the unsubscribe option included in the communication or by contacting us.
Please note that even if you opt out of marketing communications, we may continue to send essential transactional or service-related communications, such as order confirmations, shipping updates, refund information, security notices, or important account communications.
5. COOKIES AND TRACKING TECHNOLOGIES
House of Posters may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Understand website traffic
- Measure advertising performance
- Improve website performance
- Detect fraudulent or suspicious activity
- Provide relevant content or advertising where permitted
You may be able to control cookies through your browser settings or available cookie controls.
Disabling certain cookies may affect the functionality of portions of the website.
6. SHARING OF INFORMATION
We do not sell your personal information as a standalone product.
However, we may disclose or make personal information available to third parties where reasonably necessary for operating our business, including:
- Payment processors
- Shipping and logistics providers
- Website hosting providers
- Cloud-storage providers
- Website analytics providers
- Marketing and advertising service providers
- Customer-support providers
- Technology and IT service providers
- Fraud-prevention and security providers
- Professional advisers, including accountants, auditors, lawyers, and consultants
- Government authorities or law-enforcement agencies where required or permitted by law
These parties may process information on our behalf or independently under their own applicable terms and privacy policies.
We may also disclose information where reasonably necessary to protect our business, customers, website, property, legal rights, or the safety of any person.
7. BUSINESS TRANSFERS
If House of Posters or substantially all of its assets are involved in a merger, acquisition, restructuring, financing, sale, transfer, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Complete transactions
- Provide services
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud and abuse
- Comply with legal, tax, accounting, and regulatory obligations
- Establish, exercise, or defend legal claims
Different categories of information may therefore be retained for different periods.
When personal information is no longer reasonably required and there is no legal or legitimate reason to retain it, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.
9. DATA SECURITY
We take reasonable and appropriate measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee that information transmitted to or through our website will be completely secure.
You are responsible for maintaining the confidentiality of any account credentials and should notify us promptly if you believe your account has been accessed without authorization.
10. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, payment services, social-media platforms, advertising services, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third parties.
Your interaction with third-party services may be governed by their respective terms and privacy policies. We encourage you to review those policies before providing information to third parties.
11. YOUR PRIVACY RIGHTS
Subject to applicable law and any conditions or limitations prescribed by law, you may have rights relating to your personal information, including rights to:
- Request information about personal data processed by us
- Request correction of inaccurate or incomplete personal information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Raise a privacy-related grievance or complaint
- Exercise other rights available under applicable data-protection laws
Where you withdraw consent, withdrawal will not affect the lawfulness of processing carried out before the withdrawal.
We may need to verify your identity before acting on certain requests in order to protect your information and prevent unauthorized requests.
We may also retain or continue processing certain information where required or permitted by applicable law.
12. CHILDREN’S PRIVACY
Our website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in violation of applicable requirements, please contact us so that we can take appropriate steps.
13. ACCURACY OF INFORMATION
You are responsible for providing accurate, current, and complete information when placing an order, creating an account, or communicating with us.
We are not responsible for delays, failed deliveries, or other issues caused by inaccurate, incomplete, or outdated information provided by you.
14. INTERNATIONAL DATA TRANSFERS
Some of our technology, service, analytics, payment, hosting, or business partners may process information from locations outside your state or country.
Where personal information is transferred outside India or otherwise subject to cross-border requirements, we will take steps required by applicable law.
15. DATA BREACHES AND SECURITY INCIDENTS
If we become aware of a personal-data breach or security incident affecting personal information, we will take reasonable steps to investigate, contain, mitigate, and address the incident and provide notifications where required by applicable law.
16. CHANGES TO THIS PRIVACY POLICY
We may update or modify this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after an updated Privacy Policy is posted will be subject to the updated policy to the extent permitted by applicable law.
Where a change requires consent or another form of notice under applicable law, we will provide the required notice or obtain the required consent.
17. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, House of Posters will not be responsible for unauthorized access, disclosure, loss, or misuse of information caused by circumstances beyond our reasonable control, including failures or security incidents involving third-party service providers, telecommunications networks, payment processors, hosting providers, or other external systems.
Nothing in this Privacy Policy is intended to exclude or limit any liability, right, or remedy that cannot legally be excluded or limited under applicable law.
18. GOVERNING LAW
This Privacy Policy shall be governed by the applicable laws of India.
Any dispute relating to this Privacy Policy or the processing of personal information shall be subject to the jurisdiction of the courts and authorities having jurisdiction under applicable Indian law, without limiting any mandatory consumer or statutory rights available to users.
19. CONTACT US
If you have questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact us at:
House of Posters
Legal Entity: [Insert Legal Entity Name]
Email: [Insert Privacy/Support Email]
Phone: [Insert Phone Number]
Address: [Insert Registered/Business Address]
Privacy / Grievance Contact
Name/Designation: [Insert Name or Designation]
Email: [Insert Privacy Email]
We will handle privacy requests and grievances in accordance with applicable law and our internal procedures.
20. IMPORTANT NOTICE
This Privacy Policy is intended to explain House of Posters’ general privacy practices and does not create contractual rights beyond those required by applicable law.
If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
House of Posters reserves the right to take reasonable measures necessary to protect its business, customers, systems, intellectual property, and legal interests, subject to applicable law.
